Voice of Customer in Retail
Provide exceptional service by understanding and addressing your customers’ true desires.
Shopping should be fun, so keep it simple.
You’re selling more than products, you’re selling dreams…… Dreams of a fresh look, comfort, style, and success. In order for clients to dream big and buy bigger, you need to keep everything else easy.
At Howazit, we help retailers and e-commerce businesses walk customers through their online journey. By engaging them exactly when needed, being attentive even when they’re not in the room, and making communication as simple as possible, you will meet and exceed their expectations.
Grow your Brand with Howazit
Transforming Customer Feedback Collection
- 50%
Less incoming calls to the call center
- 53%
increase in
returning customers
- 18%
Increase in coupon redemption
Increasing Satisfaction while collecting Reviews
- 90%
Satisfied customers
- 33%
Completion rate
- 34%
Of happy customers leaving a Google review
Accelarating Processes while Increasing Satisfaction
“Management waits with anticipation for the weekly report containing open text feedback from customers. Receiving customer feedback has helped to significantly shorten internal processes – and many times, the solutions are applicable and easy. Thanks to working with Howazit, we are enabled to resolve many of our customer complaints quickly and efficiently.”
