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Howazit vs SurveyMonkey: An Evolution in Customer Communication

At Howazit, we don’t claim to have invented the concept of communicating with your customers to better their experience and ultimately your brand – that’s been around since the dawn of time. What we have done is to refine the process, making it much more adaptable and elastic. As a result, Howazit has evolved far past its simpler ancestors.

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What To Do When the Customer is Right… and You Are Wrong

Service providers live by the mantra that, “The customer is always right.” It’s cliché but true – so it makes sense that more and more businesses today are putting the customer front and center. Yet, no matter how hard you try, the reality is that you can’t make 100% of the people happy 100% of the time.

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