Customer Retention Rate (CRR) is a crucial metric for the restaurant industry. It measures the percentage of customers a restaurant managed to retain over a

Why do businesses ask for feedback? Businesses ask for customer feedback for several key reasons: Cross-Departmental Benefits: The Impact of Customer Feedback on Every Sector

A restaurant loyalty program is a marketing strategy designed to encourage customers to continue to shop at or use the services of a restaurant associated

Restaurant customer experience refers to the overall impression or feeling a customer has about a restaurant based on their interactions with the establishment. This can

In the rapidly evolving restaurant industry, staying ahead of the curve is no longer a luxury but a necessity. As we venture further into 2023,

Understanding Quick Service Restaurants (QSRs): Characteristics and Types Sure, QSR (Quick Service Restaurant) refers to a type of restaurant that offers fast food cuisine and

Customer experience in retail refers to the perceptions, emotions and reactions that a customer has while shopping or interacting with a retailer. This can be

The VIP celebrity superstar of smart customer experience is undoubtedly the Net Promoter Score (NPS) index. Designed to measure customer loyalty, it is based on

In the bustling era where convenience is a high priority, food delivery services have become nothing less than a boon. Whether you’re working late, having