Cozmo turns CX data into revenue.

Howazit collects the feedback and understands what customers mean. Cozmo decides what the business should do about it, and hands managers the next move.

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Action Card — Store network Projected

Close the performance gap

Complementary selling is inconsistent across locations.

Insight
75% average, 18 stores below baseline
Action
Coach identified cashiers, track 30 days
Projected impact
4–6%
estimated lift, affected stores
Explainability Based on transaction patterns, store variance, basket mix, and coaching opportunity.
  • Signal: attach rate below the 75% benchmark in 18 stores.
  • Evidence: transaction-level data, store variance, cashier benchmark, 12-week trend.
  • Reasoning: top stores exceed 90% — the standard is achievable.
  • Confidence & limits: impact shown as a directional estimate until measured.
  • Source trace: POS + feedback, updated this period.
Assign action Owner: Regional manager · Due: 30 days · Priority: High · Confidence: High · Status: Projected
Action Cards

Everything a manager needs, in one card.

An Action Card is the moment insight becomes work — one move, for one manager, with the proof and the projected impact attached.

Cozmo reads the answers you already collect and hands the next move to the manager who can act. The revenue is already in your data; this is the layer that finds the action.

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Getting it done

Acting on feedback is a problem of its own.

Knowing what customers mean is the part Howazit solves. Deciding which finding earns a manager's week, proving why, and following it through to a result — that is the part Cozmo was built for.

The proofthe evidence behind the call The projected impactwhat it is worth, before you act The follow-upwho owns it, and by when

Everything Cozmo does, in one place.

Howazit ends the moment the answer is understood. Cozmo is everything that happens after that.

Action Cards

Prioritized, explainable CX recommendations — the unit managers actually receive.

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Experience Replay

The story behind the score: replay a real customer's journey end to end.

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Playbook Intelligence

Business actions, not patterns — what to do, not what correlates.

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Explainability & Trust

Powerful AI with clear reasoning, ready for the sceptic in the room.

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Grow revenue

Find the upsell, cross-sell, and execution gaps hiding in your data.

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Keep customers

Catch churn risk and recovery moments before customers leave.

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Run consistently

Close the gap between your best location and your worst.

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Protect reputation

Act on what would have gone public, before it does.

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Already listening to your customers?

Then the hard part is done. Cozmo starts from the customer data you already have in Howazit and hands managers the next move.

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