Insightful Dashboard

Gain complete visibility into your business, analyze your performance, and watch it improve
through smart insights that drive smart actions.

See. Understand. Resolve.

Our simple and intuitive back-office dashboard helps organizations keep on top of all business performance.

Clearly displayed reports, funnels, graphs, customer data, and insights, all made accessible using data visualization tools and customized according to user, business unit, viewing frequency, and more.

Real-time performance snapshots, including rankings, funnels, in-depth analysis, trends, comparisons and benchmarks, recommendations and urgency indication, all filtered according to customer and business-related parameters.

Simplified insight-driven action is promoted through clear results displayed on the customized dashboard, including issue prioritization, business unit scoring in comparison view, performance ranking, and more.

Features

  • Scoring / Ranking
  • Performance funnel
  • Data analysis (Charts / Tables)
  • Trends
  • Comparison / Benchmarking
  • Raw data
  • Suggestions / Recommendations
  • Urgency indication

  • Date
  • Brand hierarchy level
  • Flows (VoC, VoE, Loyalty VoC, any combination, etc.)
  • Customer journey stage
  • Customer attributes
  • Geography

  • Performance funnel
  • Scoring / Ranking
  • Internal benchmarking
  • Social performance
  • Ticketing status handling
  • Satisfaction trends
  • Business units scoring in comparison view
  • Issues prioritization

Gain visibility to enable business growth

  • Complete visibility
  • Sales reports
  • Service recovery reports
  • Ticketing system reports
  • Satisfaction report

Brands We’ve Helped Communicate Better

Client Testimonials

“A truly intuitive, flexible, and high-quality system. The company’s service is fast, professional, and courteous.” Erez Krissi, Application Doman Manager

“In a word, Howazit is a pleasure! We always feel the team’s availability, and that we are in good hands. And from the technological side, the system is easy to use, clear, flexible, and fun to work with.”
Gili Mori

“Howazit upgraded out entire customer experience – it now flows better and is more enjoyable. Thank you to the whole team!” Yossi Haimov, CEO