CX Marketing
Earn more from every customer by unleashing their marketing potential. CX Marketing lets you maximize earnings from past, present and future customers.
There's a Pot of Gold at the End of Every Customer
When it comes to generating new revenues, your existing customer base is a great starting point, some may say a goldmine of sorts. So, whether you want to improve retention, boost upselling, gain new customers through referrals, or bring back those you thought you had lost – you can! Be loved by your clients by showing you care, and they will show you their love by increasing your bottom line. It’s not magic, it’s managing your customer’s experience– that’s why we call it CX Marketing.
Our CX Marketing tools will ensure customers come in, spend, and spread the word.
Proof in Numbers
72%
CTR on Viral campaign
19%
Increase in Upselling
76%
Decrease in Negative Reviews
How We Do It
We provide you with a simple tool to manage your customer’s marketing experience :
- Increase referrals
- Manage promotions
- Personalize campaigns
- Real-time detection
- Smart DTA (Drive to Action)
- Improve retention and reduce churn rates
- Boost upselling and cross selling
- Monitor, identify and take swift action, in real time
- Campaigns that offer incentives
- Personalized offers
The technology behind the voice
The fun, simple, and most importantly, relevant chatbot creates endless opportunities for you to communicate and get to know your customers (KYC). Collect data, verify it through data cleansing processes, and act on the information you collect to drive positive, mutually beneficial action (DTA). Create relevant marketing opportunities through loyalty program benefits and personalized coupons, invite customers to sign up for your newsletter or attend a conference, and leverage the good things they’re saying about your business to strengthen your brand reputation.
Our web application helps you communicate the right information, with the right customer, at the right time – and while you have them there, expose customers to special offers that present perfect upsell and cross sale opportunities. By creating a communication zone that benefits both you and your customer, you will also get the chance to learn more about them, publish your marketing materials, strengthen your relationship, and improve brand loyalty.
