We believe that personalization is the key to enhancing customer experiences. Our approach involves evaluating each customer interaction then identifying the most suitable next steps based on their feedback, specific preferences, history, behavior, profile, etc.

By implementing Howazit, you could generate additional revenues out of :

• Built-in coupon management mechanism to shorten purchase cycle
• Reducing churn by the Howazit automated service recovery module
• Improving online reputation on review sites and social media 
• Saving contact center costs by reducing inbound complain calls
• Digital transformation in HR operation processes

Typically, our clients are witnessing additional increase of 3.8% to 12.2% in revenues of identified orders.

The automatic service recovery processes are managed using the Howazit ticketing system. Applying SLAs, timing customer contact, identifying relevant individuals within the organization to be informed, and more.

Upon the completion of a required information questionnaire and a 1-hour call with a CX expert, you can expect to see a demo in one week UAT (User Acceptance Test) environment.

Howazit already has an integration with “Pulse”, in case additional integrations are required, per market, we seamlessly to any existing infrastructure, including 3rd parties. 

Sure, our platform allows you to customize and personalize every aspext of the flow,  we have customizable solutions for different businesses, highly flexible and adaptable platform. All products are completely branded and customized

All reports  and dashboards haves mart access control configuration. Each business can

• Enable real-time access to data for staff at store level
• Enable reporting and dashboarding for roles at corporate level