A Vast Range of Health Organizations Engaging Patients with Howazit
Diverse use cases and varied patients within ever-evolving healthcare
Helping pharma companies to onboard patients to PSPs, distribute information, raise awareness, and ensure adherence.
over the website and omnichannel communication are used to stay in touch with patients.
ER digital companion
Each patient that registers with reception receives regular progress reports, an outline of next steps, and text messages linking to a personalized website updated in real time.
Measuring patient experience
After discharge, each patient receives a personalized feedback request. Satisfied patients are asked to provide a recommendation; unhappy patients are approached in real-time so their negative experience can be moderated.
Personalized data during in-hospital stay
After check-in, each patient receives a link to a custom web application with personalized content, schedules, meals, visit times, etc. During their stay, patients are asked to provide ongoing feedback to ensure they have an optimal experience.
Pre-appointment, patients receive a message showing relevant information, waiting times, parking, etc. At this stage, it’s also possible to collect more patient data – fill in medical questionnaires and provide allergy information.
Chronic conditions bot
A ‘bot’ for chronic patients allows a patient who is feeling unwell post-discharge to chat with a live representative, receive aid with medical protocols, and transfer to a live chat with a physician call center for additional assistance.